Message to Australians in Mexico, Central America, Cuba and the Dominican Republic regarding Australian Passport services.
You can apply online at passsports.gov.au and conduct your interview in person at the Australian Embassy in Mexico or at the nearest Honorary Consulate. Alternatively you may be able to submit your application by courier, so please contact the Consular and Passport Section at [email protected] to find out if you qualify to apply by courier.
For emergency consular assistance, please contact DFAT’s Consular Emergency Centre in Canberra on +61 2 6261 3305.
Passport application or renewal
To apply for (or renew) a passport please visit the following link:
Australian Passport Office (passports.gov.au)
Once you have created your online application you can then book an appointment with the Embassy using our online booking tool so you can lodge your application in person. Or alternatively, contact the Consular and Passport Section at [email protected] to find out if you qualify to be able to submit your application by courier.
Contact us via email ([email protected]) if you have any queries regarding your passport application.
Public holidays 2024.
- Monday, 5 February
- Monday, 18 March
- Friday, 29 March
- Monday, 1 April
- Monday, 10 June
- Monday, 16 September
- Tuesday, 1 October
- Monday, 18 November
- Wednesday, 25 December
- Thursday, 26 December
- Friday, 27 December
- Monday, 30 December
- Tuesday, 31 December
Public holidays 2025.
- Wednesday, 1 January
- Monday, 3 February
- Monday, 17 March
- Friday, 18 April
- Monday, 21 April
- Thursday, 1 May
- Monday, 9 June
- Tuesday, 16 September
- Monday, 17 November
- Thursday, 25 December
- Friday, 26 December
- Monday, 29 December
- Tuesday, 30 December
- Wednesday, 31 December
Translations
All supporting documents that are not in English must be accompanied by a translation using a translator that is certified by a relevant local authority.
This includes documents such as foreign birth certificates, marriage certificates, death certificates, name change certificates and court orders. Please note that both the original foreign language document and the original translation must be submitted with your passport application.
The Embassy can provide you with a list of recognised translators on request, please email [email protected] or phone +5255 1101 2256.
Referee/Guarantor
A Referee/Guarantor is required for first time applicants, renewal for minors, after a lost or stolen passport and first time as an adult. If you do not know an Australian who will meet the requirements as your Referee/Guarantor in section 11 of the application, you may be able to use a non-Australian as long as he or she is currently employed in one of the approved professional or occupation groups listed below, and:
- is not related to you by birth or marriage;
- is not in a de facto relationship with you;
- does not live at the same address;
- is over 18 years of age;
- has known you for at least 12 months; and
- is readily available to discuss your application during normal business hours.
Approved professional or occupation groups
- Lawyers
- Accountants
- Engineers
- Dentists
- Judges
- Marriage Celebrants
- Police Officers with at least 5 years continuous service
- Chiropractors
- Medical Practitioners - Doctors
- Nurses
- Optometrists
- Physiotherapists
- Psychologists
- Veterinary
- Teachers who are full time and who have been teaching for more than five years at schools or tertiary institutions.
Fee schedule November 2024
The Australian Embassy does not accept cash payments. We can only accept payment via Visa, MasterCard and AMEX credit card. Payments will be charged in Australian Dollars and in some cases in Mexican Pesos. Fees are revised monthly based on exchange rates.
For payments outside Mexico, please use the Credit Card Authorisation Form.
Passports are valid for 10 years (adults) or 5 years (children and adults aged 75 years and over).
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Children born of surrogacy
We strongly advise Australians who are considering international commercial surrogacy arrangement to obtain information on the legal and other risks involved, and to seek independent legal advice regarding Australian and foreign laws. For more information, see our Surrogacy Bulletin on smartraveller.
Before you apply for an Australian passport you will need to obtain Australian Citizenship, for children born overseas, see international Surrogacy Arrangements on the website of the Department of Home Affairs.
For general information on children's passport applications and supporting documentation, visit the Australians Passports website.
Latitude Financial Services data breach
13 April 2023
The Department of Foreign Affairs and Trade (DFAT) is aware of a cyber incident impacting Latitude Financial Services.
Copies of approximately 103,000 identity documents have been stolen from Latitude Financial. This includes a small number of passports.
Latitude Financial Services is contacting impacted customers directly and continues to investigate the matter to determine the full extent of the cyber-attack.
Foreign passports were also compromised through this cyberattack. If Latitude Financial Services have advised you that your foreign passport information was compromised, you should contact the government that issued the passport for advice on what to do.
Impacted passports are still safe to use for international travel. Your passport number cannot be used to obtain a new passport. Robust controls are used to protect passports from identity takeover, including sophisticated facial recognition technology. Further information on how your passport may be impacted can be found on the APO website(link is external).
Advice on safeguarding your personal information can be found on the APO’s webpage on protecting against scams and identity theft(link is external).
Customers can also seek help from IDCare(link is external), a not-for-profit organisation that specialises in providing advice and support to the Australian community in responding to identity theft.
Advice on how to protect yourself and your family from cyber security incidents is available on the Australian Cyber Security Centre’s (ACSC) webpage at: www.cyber.gov.au(link is external)
Latitude Financial Services breach - Frequently Asked Questions