Australian Embassy
Also accredited to Costa Rica, Cuba, Dominican Republic, El Salvador, Guatemala, Honduras, Nicaragua, Panama

COVID-19 Mexico

The following essential service providers have reported they will be opening sporadically in major urban centres, contact the service provider directly to confirm operating hours. Certain stores may also limit the number of patrons in store at any one time. You should consider home delivery options where available.

Please use this page in conjunction with the smartraveller country travel advice for Mexico. We strongly encourage you to subscribe to our travel advisories on, sign up for critical updates by SMS and follow us on Facebook (@AusEmbMex) and Twitter (@AusEmbMex) for the latest information on conditions in Mexico.

Service Providers

The Government of Mexico City strongly recommends you wear a face mask if you’re in a public space in Mexico City. If you use public transport, you must wear a face mask at all times.

The Mexican Government has declared a national health emergency due to COVID-19. Only essential services continue to operate:

  • Supermarkets
  • Petrol stations
  • Pharmacies
  • Public transport
  • Banks
  • Couriers

It is mandatory for places and venues where essential services are carried out to:

  • Avoid gathering of more than 50 people
  • Wash your hands frequently
  • Cough or sneeze into your elbow
  • Avoid physical contact

Home isolation is applicable on a strict basis to:

  • Seniors (60+)
  • Pregnant women
  • People with diabetes
  • People with high blood pressure
  • People with liver or kidney disease
  • People with heart or lung disease

Local Emergency Numbers

Fire and rescue services: Call 911

Medical emergencies: Call 911 or go to the hospital

Police: Call 911 or go to the local police station.

Always get a police report when you report a crime.

Your insurer should have a 24-hour emergency number.

Useful Links