The following essential service providers have reported they will be opening sporadically in major urban centres, contact the service provider directly to confirm operating hours. Certain stores may also limit the number of patrons in store at any one time. You should consider home delivery options where available.
Please use this page in conjunction with the smartraveller country travel advice for Mexico. We strongly encourage you to subscribe to our travel advisories on www.smartraveller.gov.au, sign up for critical updates by SMS and follow us on Facebook (@AusEmbMex) and Twitter (@AusEmbMex) for the latest information on conditions in Mexico.
The Government of Mexico City strongly recommends you wear a face mask if you’re in a public space in Mexico City. If you use public transport, you must wear a face mask at all times.
The Mexican Government has declared a national health emergency due to COVID-19. Only essential services continue to operate:
- Petrol stations
- Public transport
It is mandatory for places and venues where essential services are carried out to:
- Avoid gathering of more than 50 people
- Wash your hands frequently
- Cough or sneeze into your elbow
- Avoid physical contact
Home isolation is applicable on a strict basis to:
- Seniors (60+)
- Pregnant women
- People with diabetes
- People with high blood pressure
- People with liver or kidney disease
- People with heart or lung disease
Local Emergency Numbers
Fire and rescue services: Call 911
Medical emergencies: Call 911 or go to the hospital
Police: Call 911 or go to the local police station.
Always get a police report when you report a crime.
Your insurer should have a 24-hour emergency number.
- Check with your airlines, travel operators or insurers regarding any updated information about your travel plans and/or restrictions.
- Visit smartraveller.gov.au, our Embassy website, Twitter and Facebook accounts for updates on information on conditions in Mexico Central America, Cuba and the Dominican Republic.
- Review the smartraveller COVID-19 bulletin and the “COVID-19: what to do when you can’t get home” page.
- Consult the Australian Department of Health website for the most up-to-date information.
- Visit the Department of Home Affairs website on the latest information on returning home to Australia.
- Visit the Services Australia website on the support available to Australians.
- Monitor local news for updates.