Australian Embassy in Mexico
The health and safety of Australians overseas is our highest priority. Due to the COVID-19 pandemic, we are not taking public appointments at this time. Our ability to provide some services may be limited. We will continue to prioritise consular services to those in genuine need. If you require urgent assistance, please contact our Consular Emergency Centre, Canberra (Australia): +61 2 6261 3305.
The health and safety of Australians overseas is our highest priority. The Australian Embassy in Mexico City is still open but with essential staff working remotely offsite. As such, our ability to provide services beyond emergency consular assistance is limited. The situation related to COVID-19 is constantly evolving. We will continue to prioritise passport applications as well as consular services to those in genuine need.
We invite Australian citizens and Australian permanent residents to register with us online. We also strongly encourage you to continue to monitor smartraveller.gov.au and our social media (Facebook and Twitter) for updates on information on conditions in Mexico Central America, Cuba and the Dominican Republic and flight options to return to Australia.
If you require urgent assistance, please contact our Consular Emergency Centre in Canberra on +61 2 6261 3305 or SMS on +61 421 269 080.
For more information on COVID-19 and Australian travellers, read the smartraveller COVID-19 bulletin and see the Embassy's COVID-19 page.
Essential Service Providers in Mexico, Central America, Cuba and the Dominican Republic
Essential service providers have reported they will be opening sporadically in major urban centres in Mexico, Central America, Cuba and the Dominican Republic. Contact the service provider directly to confirm operating hours. Certain stores may also limit the number of patrons in store at any time. You should consider home delivery options where available. Find more information on essential services for each country here: