Please use this page in conjunction with the smartraveller country travel advice for Cuba. We strongly encourage you to subscribe to our travel advisories on smartraveller.gov.au, sign up for critical updates by SMS and follow us on Facebook and Twitter (@AusEmbMex) for the latest information on conditions in Cuba.
There are movement restrictions, including a curfew in place in Cuba – refer to the smartraveller travel advice for Cuba for further details.
List of laboratories for COVID-19 (PCR)testing
- Hospital Arnaldo Millán Castro
- Clínica Internacional Siboney, +537 271 1123
Service Providers
The following essential service providers have reported they will be opening sporadically in major urban centres. Contact the service provider directly to confirm operating hours. Certain stores may also limit the number of patrons in store at any one time. You should consider home delivery options where available.
Supplies, especially medication and food, have limited availability.
CUBA |
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Supermarkets |
Pharmacies |
Banks |
Gas Stations |
Carrefour |
Cooperativa Rute |
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Comodoro |
Internacional Miramar (Tel. 7204-5051) |
San Rafael |
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Supermercado 70 |
Casa Bella (Tel. 7204-7980) |
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Hotel Comodoro (Tel. 7204-9385) |
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If you are in need of medicine, you may need to attend a hospital to speak with a doctor and obtain a prescription locally or an equivalent medication.
No cash payment will be accepted at the stores listed above. Only cards issued at Cuban banks or internationals cards accepted in Cuba.
Local Emergency Numbers
Fire and rescue services - Call 105
Medical emergencies - Call 78381185 or go to the nearest hospital.
Police -Call 106 or visit the nearest police station.
Emergency telephone operators may not speak English.
Always get a police report when you report a crime.
Your insurer should have a 24-hour emergency number.
Actions to take
Check with your airlines, travel operators or insurers regarding any updated information about your travel plans and/or restrictions.
Visit smartraveller.gov.au, our Embassy website, Twitter and Facebook accounts for updates on information on conditions in Mexico, Central America, Cuba and the Dominican Republic.
Review the smartraveller COVID-19 bulletin and the “COVID-19: what to do when you can’t get home” page.
Consult the Australian Department of Health website for the most up-to-date information.
Visit the Department of Home Affairs website on the latest information on returning home to Australia.
Visit the Services Australia website on the support available to Australians.
Monitor local news for updates.