Australian Embassy
Mexico
Also accredited to Costa Rica, Cuba, Dominican Republic, El Salvador, Guatemala, Honduras, Nicaragua, Panama

Services for Australians

The health and safety of Australians overseas is our highest priority. The Australian Embassy in Mexico City is still open but with essential staff working remotely offsite. As such, our ability to provide services beyond emergency consular assistance is limited. The situation related to COVID-19 is constantly evolving. We will continue to prioritise passport applications as well as consular services to those in genuine need.

We invite Australian citizens and Australian permanent residents to register with us online.  We also strongly encourage you to continue to monitor smartraveller.gov.au and our social media (Facebook and Twitter) for updates on information on conditions in Mexico Central America, Cuba and the Dominican Republic and flight options to return to Australia.

If you require urgent assistance, please contact our Consular Emergency Centre in Canberra on +61 2 6261 3305 or SMS on +61 421 269 080.

For more information on COVID-19 and Australian travellers, read the smartraveller COVID-19 bulletin and  see the Embassy's COVID-19 page.

 

After Hours Consular and Passports Assistance
Australian Citizens who require urgent consular and passport assistance after normal working hours should contact the 24-hour Consular Emergency Centre in Canberra, Australia, on +61 2 6261 3305 or SMS +61 421 269 080.

Services for Australians Overseas

The Consular Services Charter sets the standards of service you can expect from the Department of Foreign Affairs and Trade when seeking consular assistance. For information about collecting your personal information please read the Consular Privacy Collection Statement.

Notarial/Passport Services

In response to the Corona Virus (COVID-19), including measures put in place by local authorities, changes have been made to our services.  At this time neither the Embassy nor any of our Honorary Consulates are offering in-person passport interviews and will only take applications via couriered mail.  Please see our passports page for more details.  Notarial services will be considered on a case by case basis.

Travel information for Australians

Smartraveller has the latest, authoritative travel advice from the Australian Government so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.  Visit smartraveller.gov.au to read and subscribe.  You can also connect with the service via Facebook or Twitter.

Where to get help

Australian Embassy to Mexico City, Mexico

Rubén Darío 55, Col. Bosque de Chapultepec,
11580 CDMX
México  

Telephone: (+52 55) 1101 2256

E-mail: [email protected]

Office Hours: Monday to Friday from 8:30 to 17:00

We also have a network of Honorary Consuls in Mexico and Central America.    By agreement between the Canadian and Australian governments, the Canadian Government provides consular assistance to Australians in Cuba and the Dominican Republic.

Due to the current Corona Virus (COVID-19) pandemic, the Australian Embassy and the Consulates are not delivering in-person consular or passport services.  We will continue to assist clients by email or by phone.  Please check the Canadian Embassies directly for details on their operations.

 

Honorary Consul / Cónsul Honorario - Cancún

Mr Javier Olvera Silveira
Assistant / Asistente: Ms Laura del Corral

Parque Maya Tours
Blvd. Kukulcán Km. 16.2
Zona Hotelera
77500 Cancún, Q.R.

Telephone: (+998) 234 0840 (Parque Maya, Cancún) please dial extension 2033 for the Consulate.

E-mail: [email protected]

Please request an appointment in advance.

Honorary Consul / Cónsul Honorario - Costa Rica

Mr Javier Escalante Madrigal 
Assistant / Asistente: Ms Elizabeth Pinheiro

Third Floor, Oficentro Torre La Sabana
La Sabana, San José, Costa Rica

Telephone: (+506) 4700 6400

E-mail: [email protected]

Please request an appointment in advance.

Canadian Embassy - Cuba

Australia doesn't have an embassy in Cuba. The Embassy of Canada in Havana provides consular assistance to Australians in Cuba. They can also issue Australian provisional travel documents.  Applications for Australian passports (including emergency passports) must be lodged in person at an Australian mission.

Calle 30 No.518 (esq. 7ma)
Miramar (Playa)
Ciudad de la Habana, Cuba

Telephone: (+53 7) 204 2516

Email: [email protected]

Website: canadainternational.gc.ca/cuba

Canadian Embassy - Dominican Republic

Australia doesn't have an embassy in the Dominican Republic. The Embassy of Canada in Santo Domingo provides consular assistance to Australians in the Donican Republic. They can also issue Australian provisional travel documents.  Applications for Australian passports (including emergency passports) must be lodged in person at an Australian mission.

Av. Winston Churchill 1099
Torre Citigroup en Acropolis Center 18th floor
Ensanche Piantini, Santo Domingo

Phone: (+1 809) 262 3100

Email: [email protected]

Website: canadainternational.gc.ca/dominican_republic-republique_dominicaine

Honorary Consul / Cónsul Honorario - El Salvador

Ms Elena María de Alfaro
Assistant / Asistente: Ana Gabriela Pérez Gil  

12 Calle Poniente 2028
Colonia Flor Blanca
San Salvador, El Salvador

Telephone: (+503) 2298 9033 / 9034 

E-mail: [email protected]

Please request an appointment in advance.

Honorary Consul / Cónsul Honorario - Guatemala

Ms Maya Fledderjohn

Avenida Las Americas 7-20
Zona 13 Real America local 24
Guatemala City, Guatemala

Telephone: (+502) 2334 6817 - for emergencies, please call (+502) 4190 1676

E-mail: [email protected]

Please request an appointment in advance.

Honorary Consul / Cónsul Honorario - Honduras

Mr Miguel Nasser
Assistant / Asistente: Ms Judith Giron  

Residencial Las Cumbres, 1a Ave, 3ra Calle
Bloque E, Edif Grupo Terra
Tegucigalpa, Honduras

Telephone: (+504) 2236-6936

E-mail: [email protected]

Please request an appointment in advance.

Honorary Consul / Cónsul Honorario - Nicaragua

Mr Sergio Rios Molina
Assistants / Asistentes:  Ms Ana Laura Rios  and Ms Jeannette Jimenez

Primera Entrada de Las Colinas, 2.5 cuadras al Este
Managua, Nicaragua

Telephone: (+505) 2298 5300 - for emergencies, please call (+505) 8842 0009

E-mail: [email protected]

Please request an appointment in advance.

Honorary Consul / Cónsul Honorario - Panamá

Ms Elizabeth Back

Oficina 7 Edificio El Colegio
Calle Jose de Obaldia y Calle 8va
San Felipe
Panama, Panama

Telephone: (+1832) 6386154 

E-mail: [email protected]

Please request an appointment in advance.

Australians Living Overseas

The Australian Government maintains a gateway to information for Australians living overseas, on a range of issues including citizenship, pensions, tax and elections.  Some suggested links below.

Former Australian Residents Returning to Australia

The Australian Government maintains a gateway to information for former residents returning to Australia, on a range of issues including citizenship, visas, customs clearance and bringing pets and possessions back to Australia.

 

Privacy Statement

Personal information provided to the Department of Foreign Affairs and Trade (DFAT) is protected by law, including the Privacy Act 1988. We may collect, use and disclose your personal information, including to overseas recipients where we reasonably believe it is necessary, to provide you with consular assistance. Important information about the privacy of your personal information is contained in our Consular Privacy Collection Statement, which you should read and understand.