The Embassy is open and continues to provide consular, passport and notarial services to Australian citizens, however, all in-person services are by appointment only. We are also available during business hours by phone (+52 55 1101 2256) and email ([email protected])
The situation relating to COVID-19 is constantly evolving. We will share updates as they become available via social media (Facebook: Australia en México, Centroamérica, Cuba y República Dominicana and Twitter: @ AusEmbMex) and on smartraveller.gov.au.
Contact your travel provider or insurer to discuss your options. Consider all travel itineraries, even if it’s not your first choice. Take care to minimise your risk of exposure to coronavirus, including by following good sanitary measures.
If your situation is or becomes life-threatening, or you have very serious concerns for your welfare (e.g. cannot find any accommodation whatsoever, or any food, or essential medications), please contact the Consular Emergency Centre in Australia on +61 2 6261 3305 (available 24 hours a day) for assistance.
At this time the Consular Section and the Honorary Consulates in Panama, Guatemala, El Salvador, Honduras, Nicaragua and Cancun, offer interviews in person under an appointment system. For Costa Rica, Dominican Republic and Cuba, we can accept applications by mail/courier.
Travelling to Australia.
The Australian Government has implemented plans to safely reopen Australia’s international borders.
Australia has reopened to all fully vaccinated visa holders, welcoming the return of tourists, business travellers, and other visitors. Unvaccinated visa holders will still need to be in an exempt category or hold an individual travel exemption to enter Australia.
Read more about Travelling to Australia , Australia’s re-entry measures and Coming to Australia | COVID-19 and the border (homeaffairs.gov.au)
Evidencing your overseas vaccination for international travel.
Australian citizens, permanent residents and immediate family aged 12 years and over who were vaccinated overseas and who wish to return under these new arrangements will need to present foreign vaccination certificates. For international vaccination certificates requirements, please visit: Vaccinated travellers | COVID-19 and the border (homeaffairs.gov.au)
For entry and quarantine requirements please check with the State or Territory you are arriving into.
Quarantine requirements are managed and enforced by state and territory governments with Australian Government support. Travellers to Australia need to comply with the quarantine requirements in the state or territory of their arrival, and any other state or territories that they plan to travel to. Restrictions may change at short notice.
New South Wales: https://www.service.nsw.gov.au/covid-19/travellers-entering-nsw
South Australia: https://www.covid-19.sa.gov.au/travel/international-travel
Northern Territory: https://coronavirus.nt.gov.au/travel/border-entry
Pre-Departure testing and in-flight requirements.
This information is provided as a guide and for information purposes only. Contact your airline to confirm your itinerary and requirements specific to your flight. Local authorities may have additional requirements in place for departures.
All passengers aged five and older travelling to Australia are required to return a negative COVID-19 PCR or antigen test prior to departure. Tests are required even if you have been vaccinated against COVID-19.
Tests must be performed within 24 hours of departure.
If you have received a positive test result, you need to be cleared for travel to Australia in the last seven days prior your travel.
The mandatory testing and masks are at your own expense. You can find a list of known laboratories in the region that perform COVID-19 test in the below schedule or by contacting the local authorities:
Actions to take:
- Check with your airlines, travel operators or insurers regarding any updated information about your travel plans and/or restrictions.
- Visit smartraveller.gov.au, our Embassy website, Twitter and Facebook accounts for updates on information on conditions in Mexico Central America, Cuba and the Dominican Republic. Subscribe to travel advice for free on smartraveller.gov.au,.
- Consult the Australian Department of Health website for the most up-to-date information on COVID-19.
- Visit the Department of Home Affairs website on the latest information on returning home to Australia, including for visa related information.
- Visit the Services Australia website on the support available to Australians.
- Monitor local new for updates.